At Alensso Watches & Clocks, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below.

Order Processing

• Orders are typically processed within 1–2 business days after payment confirmation.

• Processing times may be extended during sales, holidays, or peak shopping periods.

• Once your order is processed, you will receive a confirmation email with shipping details.

Shipping & Delivery

• Free delivery is available on orders above ₹499.

• Same-day or next-day delivery may be available in select serviceable pincodes.

• Standard delivery across India typically takes 2–5 business days from the date of dispatch.

• Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen logistical issues.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.

• Promotional offers and free shipping eligibility may change without prior notice.

Order Tracking

• Once your order is dispatched, a tracking number will be shared via email or SMS.

• Customers can track their shipment through the courier partner’s tracking portal.

Delivery Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Shipping Restrictions

Certain locations may have limited delivery availability. If your area is not serviceable, our support team will contact you regarding alternative arrangements.

Policy Updates

Alensso Watches & Clocks reserves the right to modify this shipping policy at any time without prior notice. Any updates will be posted on this page.

For any shipping-related questions, please contact our customer support team.